Privacy Policy – Chardham Cabs

1. Introduction

Chardham Cabs (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we handle data when you visit our website, submit an enquiry form, contact us via phone/WhatsApp, or make a booking.

By using our website or our services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with Chardham Cabs:

• Contact Details: Name, phone number, email address, city of departure.
• Trip Information: Travel dates, Yatra type (Chardham / Do Dham / Ek Dham), number of passengers, route preferences.
• Communication Data: Messages sent via enquiry forms, WhatsApp, email or other channels.
• Technical Data: IP address, browser type, device information and pages visited (through analytics tools).

3. How We Use Your Information

We use your information for the following purposes:

• To respond to your enquiries and provide taxi quotations.
• To confirm and manage your bookings and Yatra plans.
• To communicate route updates, trip reminders or service-related information.
• To improve our website, services and customer experience.
• To comply with legal obligations and prevent misuse or fraud.

4. Sharing of Information

We do not sell your personal data. We may share your information only with:

• Our verified taxi operators and drivers, for the purpose of your trip.
• Hotel partners or local service providers, if you request such arrangements.
• Authorities or legal entities, when required by law or to protect our rights.

All partners are expected to maintain the confidentiality and security of your information.

5. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to understand how visitors use our site and to improve performance. You can control cookies through your browser settings; however, disabling cookies may impact certain features of the website.

6. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, alteration or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have rights such as:

• Requesting access to the personal data we hold about you.
• Requesting correction or updates to your information.
• Requesting deletion of your data, where legally permitted.
• Opting out of non-essential communications.

To exercise these rights, you can contact us using the details below.

8. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your data, you can reach us at: